Support Help Desk
Support Help Desk
Got technical issues with one of our products? Need further details about functions?
At iDTRONIC Professional RFID we are committed to provide you with the best possible support. Therefore we offer a wide range of services and assistance.
Got technical issues with one of our products? Need further details about functions?
At iDTRONIC Professional RFID we are committed to provide you with the best possible support. Therefore we offer a wide range of services and assistance.
Technical Support
If you have any technical questions or require support, please use our help desk system and contact our service team at support@idtronic.zendesk.com
Please provide the following information: Contact details (contact person, phone number, email address), invoice number, product part number, firmware version, SDK & software version, brief application description and detailed problem description.
Maintenance & Repair
In addition to the technical support, iDTRONIC offers repair and maintenance plans for its hardware. These services are structured efficiently to minimize the return time of your devices, so that you can keep your business running. For further information, please approach your sales contact or our support team.
Training Seminars
Knowledge is the prime resource for companies that want to increase their productivity and competitiveness. Our products can help you achieve this target.
iDTRONIC offers technical training for its devices to ensure proper use and enable you to utilize their full potential. To register for training, please use our contact form.
Technical Support
If you have any technical questions or require support, please use our help desk system and contact our service team at support@idtronic.zendesk.com.
Please provide the following information: Contact details (contact person, phone number, email address), invoice number, product part number, firmware version, SDK & software version, brief application description and detailed problem description.
Maintenance & Repair
In addition to the technical support, iDTRONIC offers repair and maintenance plans for its hardware. These services are structured efficiently to minimize the return time of your devices, so that you can keep your business running. For further information, please approach your sales contact or our support team.
Training Seminars
Knowledge is the prime resource for companies that want to increase their productivity and competitiveness. Our products can help you achieve this target.
iDTRONIC offers technical training for its devices to ensure proper use and enable you to utilize their full potential. To register for training, please use our contact form.